Terms & Conditions
The terms for using this website, its free tools, and its deal pages, and for engaging TheGuideX for work: what we commit to, what stays realistic, where responsibility sits, and the law that governs it.
Using this website
By using theguidex.com you agree to these terms. TheGuideX is an SEO and web consultancy led by Sunny Kumar. It is owned and operated by HeySERP Marketing Services(“we”, “us”), based in New Delhi, India, with a virtual office in Henrietta, NY, USA.
How we handle personal data is in the Privacy Policy. If you do not agree with these terms, please do not use the site.
Acceptable use
You are welcome to read, link to, quote, and share pages from this site. Search engines and AI assistants may crawl, summarise, and cite it under the policy in our ai.txt file, with a credit and a link back to the page used.
You agree not to:
- republish substantial parts of the site as your own, or sell them;
- overload the site, bypass its security, or probe it for weaknesses;
- use the contact form or chat to send spam, malware, or anything unlawful;
- use our free tools to check pages you are not allowed to access, or to flood another site with requests.
The content is information, not advice
Articles, guides, and notes here explain how we approach real problems. They are written with care, but every site and business is different. Nothing here is legal, financial, or professional advice for your situation. If you act on it, that decision is yours.
Free tools
Our free tools, such as the hreflang checker, are provided as they are, at no cost. They read public pages and show what they find. Results are a starting point, not a full audit, and a tool can miss things or be unavailable at times. Check the output before you make changes to a live site.
Deals, coupons, and prices
Deal, coupon, and store pages list offers set by other companies. We check them when we publish and update them, but sellers change prices, end offers, and expire codes without telling us. The price and terms shown on the seller's checkout are the ones that apply.
Anything you buy is a contract between you and the seller. Refunds, renewals, and support are handled by the seller under its own terms. Some of these links earn us a commission, as explained in the disclosure.
Working with us
Nothing is bought or sold through this website. Sending the contact form, chatting, or booking a call does not create a contract or commit either side to anything.
When you engage TheGuideX, the work is scoped around the cause we find on your site, not a fixed package. The deliverables, timeline, and price are agreed in writing (a proposal or scope email) before work starts. That written scope governs the paid work. Where it differs from these website terms, the written scope wins for that engagement.
No guaranteed rankings
Search engines and AI platforms decide rankings and citations, and we do not control them. We commit to a sound method, a careful diagnosis, and quality work, not to a specific position, traffic number, lead volume, or AI mention by a fixed date. We report honestly on what changed and why.
Fees and payment
- Fees, schedule, and what is included are confirmed in writing before work begins.
- Invoices are due by the date stated on them, unless we agree otherwise in writing.
- Either side can pause or end ongoing work with reasonable notice, as set out in the written scope.
- Work already delivered stays payable.
Your part of the work
For the work to go well, you give us timely access to the site, hosting, analytics, or Search Console as needed, and you review changes within a reasonable time. You confirm you have the right to the content, brand, and assets you ask us to work on. Delays in access or approval can move timelines.
Confidentiality
Logins, data, and business details you share with us are used only for the work you asked for, and only the people doing that work can see them. We do not publish a client's name, data, or results without that client's permission.
Intellectual property
The TheGuideX name and brand, and the text, structure, design, and tools on this website, belong to HeySERP Marketing Services, except third-party names and logos, which belong to their owners.
For client work, the deliverables we make for you become yours once the engagement is paid in full. Our general methods, know-how, and reusable code stay ours to use again.
Third-party services
Most sites depend on other companies: hosts, CDNs, plugins, analytics, and search platforms. They have their own terms, prices, and outages. We choose them with care, but we are not responsible for their availability, pricing, or policy changes. Links to other websites are provided for convenience, and we do not control those sites.
The website is provided “as is”
This website, its content, and its tools are provided on an “as is” and “as available” basis. We work to keep them accurate and online, but we do not promise they will always be available, error-free, or fit for a particular purpose. We may change or remove content at any time.
Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential loss, lost revenue or profit, or loss caused by search engine or platform changes outside our control. For paid work, our total liability is limited to the fees paid for the specific work in question. Nothing here limits liability that the law does not allow us to limit.
Governing law and disputes
These terms are governed by the laws of India. The courts at New Delhi, Delhi have exclusive jurisdiction over any dispute arising out of or in connection with these terms or your use of this website.
We would always rather settle a disagreement by talking first. Write to hello@theguidex.com and we will respond in good faith.
Changes to these terms
These terms may change as the work or the law changes. The date on this page shows the current version. Continuing to use the site after a change means you accept the updated terms. Changes never alter a written scope that is already agreed.
General
- If any part of these terms is found unenforceable, the rest stays in force.
- These terms, together with any written scope for paid work, are the whole agreement between us on their subject.
- Not enforcing a term once does not waive our right to enforce it later.
- You agree to cover reasonable losses we suffer because of your misuse of the site or breach of these terms.
Questions about this page? Write to hello@theguidex.com, or see the about page.
